FAQ’S

  • Swimsations Southside offers high-quality, personalised swimming lessons in a supportive and welcoming environment. With small class sizes, experienced instructors, and flexible lesson options, we focus on confidence, safety, and steady progression for every swimmer. Our structured approach ensures each swimmer receives the attention they need to succeed.

  • Getting started is simple. You can book a trial lesson through our online booking system, where you’ll be able to select your preferred lesson type, location, and time.

    You can book HERE

    Our team is always happy to help if you need guidance choosing the most suitable option.

  • We offer a range of lesson types to suit different needs:

    • 1-to-1 private lessons for fully personalised coaching

    • 2-to-1 private lessons for friends or siblings learning together

    • Small group lessons with a maximum of 3–4 swimmers, grouped by similar age and ability

  • Progress is tracked through our Swimsations Southside progression Portal App and lesson tracking system.

    Families receive clear feedback and progression updates, helping you understand what your swimmer is working on and when they are ready to move to the next stage.

  • If you are unable to attend a lesson, please notify us as soon as possible.

    We will always do our best to offer alternative options where availability allows, in line with our terms and conditions.

  • Parents or guardians are not required to be in the water unless the lesson is specifically designed as a parent-and-child session. Our instructors work directly with swimmers in the pool while parents observe from poolside.

  • Swimmers should bring:

    • Swimwear

    • Towel

    • Swim hat (if required by the venue)

    • Goggles (recommended)

    • Any relevant medical or support information

    Please ensure swimmers arrive ready for their lesson and follow venue changing room guidelines.